Saturday, February 18, 2006

Imagine my surprise

Wi-Surf had promised to get us back online on Friday 17th. By 6pm it looked as though they had failed to do this so I abandoned hope. I could look forward to another weekend without the Internet hoping that come Monday they would be able to restore our connection. For Pamela it would be another weekend when she couldn't phone the girls.

This morning (Saturday) I switched my computer on thnking I would do some more of my Spanish homework. Startup was a lot faster than it had been for the last three weeks. Could it be that instead of waiting for ages for Windows to find a validIP address my computer had been given an address by the server? The answer came quickly when first Spyware Doctor then Windows and came up with updates. Wow! I quickly plugged the phone in and second wow - it got an IP address and updated the time from the time server.

So Keith is a happy bunny and so will Pamela be when I eventually take her a cup of tea!

2 comments:

Anonymous said...

Interesting comments re Wi-Surf. Experiences very similar to our own. I used to be able to see the service start to "panic" on a Friday afternoon (I'd call them up and tell them) and then it would fail about 6:00pm - just after their office closed. No support on the weekend (just answerphone) and miraculously come back about 9:15 on the Monday. (With hindsight I think they were cutting their 3rd party service at weekends to reduce their operating costs).

No service to us for the last 3 months; lots of promises regarding re-connection soon; saying their 3rd party had gone bust (we think they hadn't paid the bills and so the 3rd party cut them off!).

Their HQ in Benitachell has been closed for about 2 months now and we hear they have moved their operation further south to Torry with no plans to continue providing services in our neck of the woods. Their web site is still up as if it is business as usual.

No way can I recommend this company.

Good choice of music likes. I'm off to see John Mayall & his Bluesbreakers with supporting group Chickenshack later this week.

steve@ngo.co.uk said...

Interesting comments re Wi-Surf. Experiences very similar to our own. I used to be able to see the service start to "panic" on a Friday afternoon (I'd call them up and tell them) and then it would fail about 6:00pm - just after their office closed. No support on the weekend (just answerphone) and miraculously come back about 9:15 on the Monday. (With hindsight I think they were cutting their 3rd party service at weekends to reduce their operating costs).

No service to us for the last 3 months; lots of promises regarding re-connection soon; saying their 3rd party had gone bust (we think they hadn't paid the bills and so the 3rd party cut them off!).

Their HQ in Benitachell has been closed for about 2 months now and we hear they have moved their operation further south to Torry with no plans to continue providing services in our neck of the woods. Their web site is still up as if it is business as usual.

No way can I recommend this company.

Good choice of music likes. I'm off to see John Mayall & his Bluesbreakers with supporting group Chickenshack later this week.