We'd already had two leaks in the water main outside our house. Both of these we had detected ourselves and reported.
A few weeks ago, they changed the water meter, Then we had people coming to check the new meter for leaks.
Two days ago, they came back and were listening for a leak under the pavement outside our house further down from the meter. Clearly there was a problem.
They returned at 8:30 the following morning to dig the pavement up - a rude awakening for us both! The vibration through the house felt like it was about to collapse.
Barely a day goes by without someone having to dig up the pavements on our estate to repair water leaks. What is wrong with the pipework that causes so many problems?