Monday, July 07, 2014

More red faces for RENFRE and ADIF

Not a good week for the high speed train between Madrid and Alicante. Following the line collapse after the downpour the other day, yesterday there was a mechanical failure at Tarancón. ADIF engineers had to fix the problem before the train to Alicante could continue its journey.

The journey, that is supposed to take two hours and twenty minutes, took four hours and twenty minutes. If the train arrives over half an hour late, RENFE refund the full ticket price. Yesterday, they had to do just that for the 262 passengers. Last Wednesday they had to refund 1,500 passengers.

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