Having watched many of Jamie Oliver’s 15 minute meals on Viajar, Pam decided that we should try out his method of preparation and cooking. That meant getting a food processor and liquidiser to speed things up. We therefore ordered one from Amazon UK with free super saver delivery and awaited its arrival.
Items ordered at the same time arrived last Thursday and Friday so we were wondering where this item might be.
Amazon use MRW for super saver delivery which is good because their local office is in Almaradi just down the road. They tend to bring parcels out by about 10am which does not disrupt the day and if, for some reason we have to collect the items, it is not far to go.
According to my account, the package had been handed over to the carrier and according to MRW they were waiting for it to arrive – a bit of a mystery. That was solved yesterday when I got an email to say that the processor had been returned to Amazon and that I would be refunded the total price paid. I contacted Amazon via their web site and they phoned me. It seems the package was damaged in transit and was therefore never going to arrive.
Top marks go to Amazon for not sending out faulty goods and for providing a timely refund. I shall now have to reorder.