The importance of being up to date

By law, banks in Spain require identification of their customers. Without up to date information they can refuse to allow you to withdraw money even if you have a balance in your account.

For foreign customers, the usual form of identification will be a passport but therein lies a problem because passports expire after ten years. Once your passport has expired, it is no longer an acceptable form of identification.

The majority of people renew their passport before it is about to expire but of course it will have a new number. The bank needs to know this in order to keep their information up to date. The process should be simple, you call into any branch of your bank and present your new passport so they can update your record.